Privacy Policy

Fez LLC ("Fez Coffee," "we," "our," or "us") operates the website at fezcoffeeco.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

Information you provide directly

When you submit an inquiry or reservation request through our Site, we collect the information you enter — such as your name, email address, phone number, event details, and any other details you include in your message. This information is submitted through our booking partner HoneyBook and is subject to HoneyBook's own privacy policy in addition to this one.

Information collected automatically

We use Google Analytics 4 (GA4) to collect standard analytics data, including pages visited, time spent on the Site, referring URLs, browser type, device type, and general geographic location (city/region level). GA4 uses cookies and similar technologies to collect this data. We do not configure GA4 to collect personally identifiable information.

We also store a first-party attribution cookie on your device to understand which marketing channel (e.g., organic search, paid ad, social media) led you to the Site. This cookie contains no personally identifiable information.

2. How We Use Your Information

• To respond to your inquiry and provide a quote for coffee catering services.
• To communicate with you about your event booking and service details.
• To understand how visitors find and use our Site so we can improve it.
• To measure the effectiveness of our marketing channels.
• To comply with applicable legal obligations.

3. Sharing Your Information

We do not sell your personal information. We share information only with:

• HoneyBook — our client management and booking platform, which processes inquiry form submissions.
• Google LLC — for analytics (GA4) and advertising measurement.
• Service providers — third parties who help us operate the Site, subject to confidentiality obligations.
• Legal authorities — when required by law, subpoena, or to protect our rights.

4. Cookies

We use cookies and similar tracking technologies. For full details, please see our Cookie Policy.

5. Data Retention

We retain inquiry and contact information for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of any business relationship and up to three years after our last interaction with you. Analytics data is retained per Google's standard retention settings.

6. Your Rights

Depending on where you reside, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. California residents have additional rights described in our California Privacy Notice.

To exercise any of your rights, please contact us at hello@fezcoffeeco.com.

7. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: